Customer Profile Survey
An internet-based application in which the respondent is asked to complete a survey. The questions can be customized to meet the client’s needs. This can be offered in different countries and languages, such as English, French, Spanish, Portuguese, etc. The results are delivered in tables and graphs to summarize data and help our client oversee consistency or scale changes.
The information obtained is used for strategic planning, marketing plans, and other important business decisions. Utilizing a Customer Profile Survey and analyzing the feedback will aide in finding market opportunities, reaching those potential customers, providing the products or services they need, and measuring their satisfaction overtime. Knowing your customers is critical for business success.
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SBC would love to talk with you about the great resources available to help your business grow.